Customer Service

Customer Service Contact Information and Frequently Asked Questions

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Customer Service Contact Information and Frequently Asked Questions

For customers impacted by flooding, Street Capital is here to help.

If you cannot access your mortgage number, please contact Street Capital Customer Service at 1.877.416.7873 or
by email and a representative will assist you.

If you have access to your mortgage number, please call your direct service centre below
and a representative will advise you of available assistance options.

Due to an increase in call volumes, wait times may be longer than normal. Thank you.

Looking for assistance with your mortgage? The first digit of your mortgage number identifies how to contact your mortgage's customer service centre.

Please call or email the contact information under the number representing the first digit in your mortgage number:

  • 4

  • 6

  • 7

If you are unsure of your mortgage number, please contact:


If you're a Street Capital customer, access your mortgage details at your convenience


Frequently Asked Customer Service Questions

About your Street Capital Mortgage

*Please review your mortgage documentation or contact Customer Service to determine if any of these options apply to you.

About Street Capital Bank of Canada Deposit Products

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