Customer Service

Customer Service Contact Information and Frequently Asked Questions

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Customer Service Contact Information and Frequently Asked Questions







STREET CAPITAL AGREES TO BE ACQUIRED BY RFA CAPITAL



Customers will not be impacted by the impending acquisition by RFA Capital. Click here to read the official announcement.






Q: How does this announcement impact my mortgage?
A: Your mortgage, rate and terms are not impacted by this announcement. Your contract and mortgage number remain the same.


Q: Who do I contact if I need to make a change to my mortgage, or if I have a question about my mortgage?
A: Please continue to contact Street Capital customer service, or use our online portal as you normally would.



Due to an increase in call volumes, wait times may be longer than normal. Thank you for your patience.




Looking for assistance with your mortgage? The first digit of your mortgage number identifies how to contact your mortgage's customer service centre.

Please call or email the contact information under the number representing the first digit in your mortgage number:

  • 4

  • 6

  • 7

If you are unsure of your mortgage number, please contact:

 

If you're a Street Capital customer, access your mortgage details at your convenience

 



FREQUENTLY ASKED CUSTOMER SERVICE QUESTIONS




About your Street Capital Mortgage

*Please review your mortgage documentation or contact Customer Service to determine if any of these options apply to you.

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