Customer Service

Customer Service Contact Information and Frequently Asked Questions

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Customer Service Contact Information and Frequently Asked Questions

Canada Post is currently experiencing a disruption in postal service. It is unknown how long the disruption will last.

We are committed to maintaining our high service standard and working to minimize any impact on our customers.

If you have any questions or concerns, please contact us at 1.877.416.7873 or by email at

Looking for assistance with your mortgage? The first digit of your mortgage number identifies how to contact your mortgage's customer service centre.

Please call or email the contact information under the number representing the first digit in your mortgage number:

  • 4

  • 6

  • 7

If you are unsure of your mortgage number, please contact:


If you're a Street Capital customer, access your mortgage details at your convenience


Frequently Asked Customer Service Questions

About your Street Capital Mortgage

*Please review your mortgage documentation or contact Customer Service to determine if any of these options apply to you.

About Street Capital Bank of Canada Deposit Products

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